There are some appalling resellers in my area too. I tried to avoid dealing with them by purchasing from Apple online but I have to say the online service is terrible from Australia, I can't even seem to actually manage to purchase a product. I put my order through online 3 weeks ago and still nothing but an order number (which doesn't seem to be progressing in status!) Yikes! The customer service people from Apple are no help, (they aren't even based in the same country as me!) they just keep refering me back to the original apple rep. Emails and phone calls just aren't getting me any where, I'd just bite the bullet and buy from a reseller, but I'm worried the order will go through and I'll end up paying for it. I wish I had an apple store nearby!
November 8, 1997: Apple Online Store Debuts