Edward's Profile

Hi, Ironically, I found this website while looking for a customer service number for Apple. The reason, though, was that I got really great treatment at one of the Apple stores and I wanted to tell someone at Apple. I am a 59 year-old, self-employed, reasonably computer-literate, ex-Mac user who switched to a PC probably 10 or 12 years ago. I stopped into their Sacramento mall store and was approached by Patrick, a young man who was not only polite and respectful, but displayed a masterful knowledge of both the Mac OS products and peripherals as well as the way PCs work. His answers to my sometimes naive questions were never patronizing and I really came away very impressed and ultimately bought a desktop system and a laptop for my daughter. I am usually a bit intimidated by these places, but honestly, this was a very positive experience. I would not hesitate to recommend this store.